FOREFLIGHT PRIVACY POLICY

Privacy Policy

This Privacy Policy is incorporated by reference into the ForeFlight End User License Agreement (“EULA”). The terms “ForeFlight,” “we,” and “us” include ForeFlight, LLC and our affiliates and subsidiaries. The Privacy Policy explains how ForeFlight may collect, use, and disclose information we obtain through the “Service.” Any capitalized terms used and not defined in this Privacy Policy shall have the meaning given to them in the EULA.

IMPORTANT NOTE: By accessing or using the Service, you expressly consent to ForeFlight’s collection, use, and disclosure of your Personal Information in accordance with the terms and conditions of this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the EULA.

In general, “Personal Information” is information that can be used to readily identify, contact or locate you. Under U.S. privacy laws, “Personal Information” includes information such as: first and last name, home or other physical address, telephone number, fax number, email address or other online identifier, Social Security number or other third-party issued identifier, health information, credit card or other financial information (including bank account information), IP address and cookie information, or any other device-specific number or identifier. We do not consider Personal Information to include information that has been anonymized or aggregated so that it does not allow a third party to easily identify a specific individual.

At ForeFlight, the privacy and security of your personal information is important to us. Except for the limited purposes set forth in this Privacy Policy, we do not share or sell your personal information to third parties.

The Information We Collect is Described Below

We collect Personal Information when you (i) register to use the Service, (ii) use the Service and (iii) communicate with us. We also collect information, such as anonymous usage statistics, by using cookies, server logs, and other similar technology as you use the Service.

Registration and Account Information. You may be required to register to use the Service. To register, you may need to provide Personal Information, such as your email address and password. You may also provide other optional information.

Using the Service. We collect information you voluntarily provide through the Service. For example, you may submit your email address to sign-up for a newsletter, and other Personal Information to register or download software (including Apps), participate in community activities and surveys, and submit aircraft, flight log, and fuel card information.

Making Payments. When you make payments through the Service, you may need to provide financial account information, such as your credit card number or bank account information, to our third-party payment processors. This information is provided directly to such payment processors, and we do not collect or store such information, though we may receive summary information about transactions that does not include credit card or bank account numbers.

Communicate with Us. We may collect Personal Information through your communications with our customer-support team or through other communications with us, including through social media, email, or via our “Contact” page of the Website.

Location Information from Your Mobile Device. We and our analytics providers may collect and store your geo-location information if your device settings are enabled to send it to us. This information is used for navigational and user analytics purposes, and the Service may not function properly without access to this information.

Information and Content from Your Device. The Service automatically collects information about your device, such as a device ID, IP address, mobile software and hardware information, pages or areas visited within the Service, what time said pages and areas are visited, and web browser information, so that we can provide and customize functionality, such as push notifications. You may also permit the Service to access your device’s contact list and photo storage.

User Content. We may collect information that you submit to the Service, such as comments, uploaded media, or User Content.

Career. We may collect information you provide in applying for a job via the “Careers” page of the Website, including information contained on resumes or other documentation voluntarily provided by you to us in the job application process.

Automatic Data Collection: Cookies and Related Technologies. The Service collects and stores information that is generated automatically as you use it, including your preferences and anonymous usage statistics. When we associate such information with Personal Information, we will treat the combination as Personal Information.

When you use the Service or receive emails from us, we and our third-party partners, such as advertising networks, social media widgets, and analytics providers, use “cookies” and other similar technologies to collect information about how the Service or email is accessed. We also may use cookies for any or all of the following purposes:

  • To store information so that you will not have to re-enter it during your visit or the next time you visit the Service. • To deliver custom, personalized content and information.
  • To identify you when you access, visit, or log in to the Service.
  • To note the different areas of the Service which have recently been accessed through your computer or mobile device. Information collected in this way may be used to develop and manage the online services of ForeFlight by, for example, storing information about your preferences so as to enable ForeFlight to customize the Service according to your individual interests.
  • To monitor the effectiveness of any of our promotions or marketing campaigns.
  • To track your entries, submissions, and status in promotions, sweepstakes, and contests.
  • To improve the content of the Service, and conduct various other diagnostics to improve the Service. We may, for example, use cookies to monitor aggregate metrics such as total number of users and pages viewed.
  • To analyze and improve the security of the Service.

Our partners also may collect information about your online activities over time, on other devices, and on other websites or apps. When they provide such services, they are governed by their own privacy policies. The Service does not respond to “do not track” signals from browsers. Thus, your selection of the “do not track” option provided by your browser may not have any effect on our collection of cookie information for analytic and internal purposes. You may be able to change browser settings or use other opt-out methods to block and delete cookies when you access the Service through a web browser. However, if you do that, the Service may not work properly. If you use a new computer, install a new browser, erase or otherwise alter your browser's cookie file (including upgrading certain browsers) you may also clear any opt-out cookies. Please note, however, that if you choose to erase or block cookies, you will need to re-enter your information to gain access to certain parts of the Service, and may not be able to access other parts of the Service.

We may use Google Analytics to collect and process certain Services usage data.  Google provides additional privacy options regarding cookie use described at www.google.com/policies/privacy/partners/. We may use Mixpanel for data analytics, and you may opt out at https://mixpanel.com/optout/. The information generated relating to our Service is used to create reports about the use of the Service.

By using the Service, you are authorizing us to gather, parse, and retain data related to the provision of the Service. We may retain such information, including Personal Information, indefinitely. We also reserve the right to delete such information for any reason or for no reason.

How ForeFlight Uses Your Information

We use Personal Information to facilitate and improve the Service and communicate with you. We may use aggregate information for any purpose, including for marketing purposes.

Internal and Service-Related Usage. We use information, including Personal Information, for internal and service-related purposes and may provide it to third parties to allow us to facilitate the Service. We may use and retain any data we collect to: (i) provide and improve any of our services, including the Service; (ii) improve the content of the Website; and (iii) fill open positions in our organization.

Communications. We may send email to the email address you provide to us or push notifications to your mobile device, if they are enabled, to verify your account and for informational and operational purposes, such as account management, customer service, system maintenance, and other Service-related purposes.

Marketing. We may use information, including Personal Information, to send you information we think may be useful or relevant to you. You may opt out of email marketing by using the unsubscribe link in a marketing email.

Aggregate Data. We may anonymize or aggregate data collected through the Service and use and disclose it for any purpose.

The Limited Purposes for which we will Disclose Your Information are Described Below

We do not rent, sell, or share Personal Information about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission.

We Use Vendors and Service Providers. We may share any information we receive, including geo-location information, with vendors and service providers we use to help us provide the Service. For example, we may provide Personal Information for data hosting, data analysis, order fulfillment, transaction processing, delivery of products or services, management and enhancement of user data, infrastructure provision, IT services, customer service, email delivery services, auditing services, and other similar services. We may also disclose information to third parties when it is necessary to investigate or correct technical problems or malfunctions in the Service or the computer systems that support the Service.

Displaying to Other Users. Some content you provide to the Service may be displayed on the Service, including User Content. For example, we may publish comments you post about airports and FBOs on the Service along with use account information that may identify you. We may also post anonymized customer service inquiries that we feel would benefit other users. We are not responsible for how other users will view and use the posted information.

Filing Flight Plans. At your direction, we may share flight plan information with third parties, such as Lockheed Martin and DUATS.

Fuel Vendors. We may share information about your flight plan and fuel card information to fuel vendors to obtain fuel pricing information.

Marketing. We do not rent, sell, or share Personal Information about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission. We may allow access to other data collected by the Service to send information we think may be useful or relevant to you. Note that we may use your name, usage history and email address without further consent for non-marketing or administrative purposes (such as notifying you of major updates, customer service needs, tips on using the Service, notifications of unused features of the Service, or items for which you have requested communication).

Legal and Similar Disclosures. We may access, preserve, and disclose collected information, if we believe doing so is required or appropriate to: (i) comply with law enforcement requests and legal process, such as a court order or subpoena; (ii) respond to your requests; (iii) comply with the law; (iv) investigate, prevent, take action, or enforce compliance with regard to a violation of the EULA or this Privacy Policy; (v) investigate, prevent or take action regarding illegal activities or suspected fraud; or (vi) protect your, our, or others’ rights, property, or safety.

Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of ForeFlight assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. We cannot control how such entities may use or disclose such information, and we disclaim any liability arising out of such entity’s failure to comply with the terms of the EULA or this Privacy Policy.

With Your Permission. We may also disclose your Personal Information with your permission.

Personal Information may be available to third parties as noted in the preceding paragraphs. ForeFlight makes no representations or warranties about the acts or omissions of such third parties, including whether such parties will keep such information confidential. ForeFlight shall not be liable for any misuse of such information caused solely by a third party.

Information Security

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. Neither ForeFlight, nor its affiliates, nor any of their respective employees, officers or agents or the provider of the internet services on behalf of ForeFlight (nor any other person involved in the management or establishment of the Service) can give any representation or warranty as to the absolute security of the data transmitted using the Service, and cannot give any guarantee that such data will not be compromised by bad actors. If you choose to provide data to or allow collection of data by ForeFlight, then you do so understanding the aforementioned risk.

By using the Service or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Service. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Service or sending an email to you. You may have a legal right to receive this notice by mail.

Children’s Privacy

We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age, and no part of the Service is directed to children under the age of 13. If you learn that your child has provided us with Personal Information without your consent, you may alert us at team@foreflight.com. If we learn that we have collected any Personal Information from children under 13 in a manner that is inconsistent with the U.S. Children’s Online Privacy Protection Act, we will promptly take steps to delete such information and terminate the child’s account as soon as practicable.

International Users

If you are visiting from the European Union or other regions with laws governing data collection and use, you agree to the transfer of your information to the United States and processing globally. By providing your information you consent to any transfer and processing in accordance with this Privacy Policy.

Update Your Information or Pose a Question or Suggestion

If you would like to update or correct any information that you have provided to us through your use of the Service or otherwise, or if you have suggestions for improving this Privacy Policy, please send an email to team@foreflight.com.

Changes to Our Privacy Policy and Practices

Privacy Policy Revisions. We reserve the right to revise this Privacy Policy at any time. Regularly reviewing this page is the best method to ensure you are always aware of the information we collect, how it is used and under what circumstances.

Posting of Revised Privacy Policy. We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective when it is posted.

New Uses of Personal Information. From time to time, we may desire to use Personal Information for uses not previously disclosed in our Privacy Policy. If our practices change regarding previously collected Personal Information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, we will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law.

Contact Information

ForeFlight, LLC
2323 S Shepherd Drive, Suite 912
Houston, TX 77019
team@foreflight.com

Last Updated: May 2017